Privacy
Privacy Policy
Privacy policy Loading Game is an international entertainment company specialized in the mobile environment. We create and publish free mobile games and applications that aim to entertain, inform and connect people by leveraging global creative power.
The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed by Loading Game when you use one of our applications or browse on our website. This privacy policy governs and details the main principles that Loading Game applies to the data we collect and process to:
· (i) develop and publish mobile apps (“Loading Game Apps and Games”),
· (ii) serve advertising that are tailored to the interests of users (“Loading Game Ads”) and
· (iii) run our corporate website (“Loading Game”).
This policy also aims to remind you about your rights and to provide you with all the elements you need to exercise them.
Should you have any questions related to this policy or our practices around privacy and data protection in general, please don’t hesitate to contact Loading Game Data Protection Officer as indicated in the contact section of this policy.
Loading Game apps and games Why does Loading Game collect data from its apps and games? When you install and use Loading Game mobile applications, we can collect and process some of your data for different legitimate purposes.
You will find below explanations regarding the reasons why Loading Game may collect data and the legal bases Loading Game relies on in each case.
Loading Game collects data:
· To provide you with the services you asked for
(e.g., knowing that you completed the first level to allow access to the second one)
o Legal basis – such data processing is strictly necessary for the service(s) asked
· To run analytics and understand how users interact with our product and services in order to continuously improve it
(e.g. identifying that a feature is annoying for users or that a level is too difficult for most gamers)
o Legal basis - Express consent. Loading Game only processes or shares personal data collected through Loading Game apps for analytics purposes once you express your consent through the pop-up notice included in our apps.
· To serve advertising tailored to the preference and interests of our users
and allow Loading Game to continue to provide free services and products
o Legal basis – Express consent. Loading Game only processes or shares personal data collected through Loading Game apps for personalized advertising purposes once you express your consent through the pop-up notice included in one of our apps.
For all data processing activities that rely on users’ consent, you can withdraw your consent at any time from the “settings” page in our various applications.
Please only note that in the case where you withdraw your consent or where you refuse to consent in the first place, you will still be served with advertising but that may be less relevant to you as it will not be tailored to your interests.
What data does Loading Game collect from its apps and games? For all the purposes listed above the data that Loading Game collect is limited to:
· The apps you are using
· Your IP address
· Your Mobile Advertising ID (Apple IDFA or Google AAID - which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings)
· Technical information about the device you use and your connection (user agent, type of connection, timestamp)
· Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)
With who may your data be shared & why? Loading Game does not share your personal data with third parties without your prior consent.
When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:
· Ad Partners: that allow us to monetize the ad inventory of our apps and provide users with free products and services.
Those partners usually collect data via their own tools (Software Development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter:
o Applovin
o Criteo
o Facebook
o Fyber
o Google
o Inmobi
o Mopub
o Oath
o Ogury
o Tapjoy
o Vungle
· Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter:
o Adjust
o Google
o Mixpanel
o Tenjin
Loading Game ads Why does Loading Game collect data for advertising purposes? Loading Game Ads services allow Loading Game and its publisher partners (most of the time Loading Game Ads partners are third party mobile application providers) to monetize advertising inventory by allowing advertisers to serve personalized advertising to users.
In order to deliver such services for its clients and partners, Loading Game can receive and process data for different legitimate purposes.
You will find below explanations regarding the reasons why Loading Game may collect data and the legal bases it relies on in each case.
· To help our publisher partners monetize their ad inventory
o Just like Loading Game rely on advertising to provide free apps and games, our partners can use Loading Game Ads services to monetize their ad inventory.
· To help advertiser partners promote their products and services
o Loading Game ads services help advertisers promoting their products and services to an audience that has demonstrated interests in similar products and services and allow them to optimize their marketing spends.
· To improve Loading Game Ads services
o Loading Game is committed to constantly improve the services delivered to its publishers and advertisers. In order to do so, Loading Game Ads processes the data listed below in a way that notably allows us to better understand how users interact with the ads of our advertiser partners and optimize their user experience.
For all these purposes we contractually oblige our partners to collect the express consent of their users before any data is sent to Loading Game Ads.
What data does Loading Game collect for advertising purposes? For all the purposes listed above the data that Loading Game collect is limited to:
· The apps you are using
· Your IP address
· Your Mobile Advertising ID (Apple IDFA or Google AAID - which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in your device settings)
· Technical information about the device you use and your connection (user agent, type of connection, timestamp)
· Data pertaining to your interactions with the advertisements served (e.g., number of ads served, potential clicks)
With who is your data shared & why? Data collected for the purposes of our Loading Game Ads services are only shared with the following categories of recipients and only to the extent such data is necessary for the purpose they are following:
· Advertisers that are using Loading Game Ads services to serve personalized or non-personalized advertising.
· Publishers that are using Loading Game Ads services to monetize their advertising inventory.
Loading Game website Why does Loading Game collect data from its website? Like on most websites, when you browse on Loading Game certain information about your connection and device(s) are automatically collected for the website to operate properly.
Loading Game and its partners also use cookies and similar technologies to analyze how our users interact with our services and administer the website. Cookies are small text files stored on your browser that allow the collection of non-personally identifiable information related to your navigation on a website.
You can control the use of cookies in your browser settings but if you choose to disable cookies it may affect certain websites’ functionalities.
What data does Loading Game collect from its website? For the purposes listed above the data that Loading Game and its partners collect is limited to:
· Browsing events and interactions with the website’s contents and services
· Cookie identifiers, IP address and technical information related to your browser and/or device (user agent)
· Information you provide us with voluntarily when you contact Loading Game
Analytics and third party cookies Loading Game uses Google Analytics to collect information related to the web traffic on our website. This service allows us to measure the performance and proper functioning of our website and to provide you with a better experience. For more information on the data protection and privacy aspects of these analytics services, you can refer to Google specific policy accessible here:
· https://policies.google.com/privacy
and opt-out from Google Analytics data collection here:
· https://tools.google.com/dlpage/gaoptout
Social networks and other communication tools Our website also offers communication tools allowing users to share content on social networks. When you interact with such social media widgets or “share buttons”, these social network companies may collect information about you and/or your device and connection. your interactions with these services are governed by the respective privacy policies of the companies providing these services. For more information on the data protection and privacy practices of these companies, you can refer to their specific policies listed below:
· Facebook:
https://www.facebook.com/about/privacy/
· Linkedin:
https://www.linkedin.com/legal/privacy-policy
Security and other important information How long does Loading Game keep your data? Personal data collected, received and processed for the purposes described in this policy is not kept longer than necessary for the purposes described above in this section.
In all cases, Loading Game does not retain such data for more than 13 months.
Children data Loading Game never knowingly or willingly collect any personal data concerning children under 16 years of age.
International transfers Some of the partners and processors referred to in this policy are located outside of the European Union.
In such case, we ensure that:
· the personal data is transferred to countries recognized as offering an equivalent level of protection or,
· Personal data is transferred to certified entities under the Privacy Shield or,
· For personal data transferred outside of countries recognized by the European Commission as having a sufficient level of protection, any of the mechanisms offering appropriate guarantees is used, for which provision is made by applicable regulations, and in particular the adoption of the standard contractual clauses of the European Commission.
What rights do you have? Consent withdrawal and opt-out of sale of information You can change your consent status at any time from the Privacy Settings available in Loading Game mobile games and applications.
Please note that if Loading Game does not sell the personal information of its users, we may share it with third parties such as analytics and advertising companies in order to improve and personalize your experience and adapt the content and ads of our services.
Adjusting your consent settings within Loading Game apps and games, will allow you to block the collection of data for these purposes and will de facto prevent the sharing of information with our analytics and/or advertising partners.
Access right Upon request, Loading Game will provide you with information about whether we hold any of your personal information. You may access or request deletion of your personal information directly in Loading Game mobile apps or by contacting Loading Game Data Protection Officer as indicated in the “Contact” section below. We will respond to your request within a reasonable timeframe.
Rectification and erasure You may request Loading Game the rectification of inaccurate personal data concerning you, as well as the completion of incomplete personal data. You may also request Loading Game to erase without undue delay your personal data when it is no longer necessary for Loading Game to retain such data.
In order for your data to be erased or rendered inaccessible you can either:
· reset your mobile advertising identifier (IDFA on iOS, GAAID on Androïd) or activate “Limit Ad Tracking” in your device’ settings in order to make previously collected data non linkable to you or your device anymore and limit further data collection if you choose to enable the “Limit Ad Tracking” option
· contact Loading Game Data Protection Officer, as indicated in the “Contact” section below in order to have the data previously collected by Loading Game on you and/or your device permanently erased or anonymized
Portability Upon request, Loading Game will provide you with the personal data that you provided to us and, if possible, will communicate this information directly to another data controller of your choice in a portable format when the processing is based on consent or contract.
Contact Loading Game has the following contact information:
· E-mail: service@Loading Game
· Data Protection Officer – A605,6st Floor,Yuexiu Building 160 Luoke Road, HONGKONG, Wan Chai
You may also contact your local data protection authority for unresolved complaints.